Expense Reporting Support

Effective immediately, the support function for iBuy Expense Reporting will no longer be managed by the Concur User Support Desk. Instead of calling the Concur User Support Desk at (866) 793-4040ALL expense inquiries should now be directed using one of the following methods:

  1. Preferred Method: Email questions and inquiries to ibuy@gwu.edu  A help desk ticket will be automatically created and assigned to the appropriate support team member.
  2. Call the GW iBuy Help Desk Voice Message Center at (571) 553-4477 (Ext. 3-4477), which is monitored throughout normal business hours.