Reducing Receipt Image Size

If a receipt for an expense line in your report cannot be sent -- for example, if Concur denies the attachment, if you get an error message when hovering over the receipt, or if the report is auto-rejected -- you may need to reduce the receipt’s PDF file size. Concur provides this note about managing receipts:

To reduce a PDF file which is 5MB or greater in size, follow this process:

1. Open the PDF file you need to reduce and select these steps in order:
   1. Customize (drop-down menu)
   2. Default Tools
   3. Tools
   4. Action Wizard
   5. Actions
   6. Optimize Scanned Documents
   7. Optimize Scanned PDF
2. Save the optimized file to your PC or Available Receipts (Receipt Store) in iBuy Expense Reporting.
3. Remove the receipt image from the expense line by performing one of the following:
   1. Hover over the receipt icon and click "Detach from Entry" or
   2. Open the entry, click the Receipt Image tab, and click "Detach from Entry".
4. Follow the normal steps to attach the reduced-size receipt.